Forum Discussion

Richmond91's avatar
Richmond91
Experienced User
2 years ago

Is MYOB down this afternoon? 9Feb, 2023 - 3.45pm Melbourne time

Is MYOB currently down ?3.45pm Melbourne time?   Where can we go to determine when the MYOB system is down vs. our own system is down?   Thanks
Melisa_D's avatar
Melisa_D
Former Staff

Hi honesty, 

 

Thanks for your post. I've responded above with information on this issue, we also have information available on this Community Forum post AccountRight login issue 09/02/2023 which is pinned to our home page.

 

Further updates will be made on that thread. 

 

Additionally, If you are getting different error messages please start a new post on the Community Forum with screenshots of the errors so we can take a look into this for you. 

honesty's avatar
honesty
Experienced Cover User
2 years ago

MYOB should be sending out notifications EMAILS ETC  to its customers that the system is down.  There are alot of people effected and external reporting companies are aware of the issue as they are reporting a complaint spike for MYOB.   Can you please advise how long before it is fixed.  Will subscription customers be getting a refund considering the system is clearly not working correctly.  I have had several error messages for the last month or so.  the company keeps increasing the subscription price but keep sending out updates with errors, so it never runs effeciently.  

  • kgordon's avatar
    kgordon
    Experienced User
    2 years ago

    Agreed - given the recent payroll reporting debacle and now this, I'm not feeling the subs increase has been value for money. A refund defs in order.

  • Ravioli's avatar
    Ravioli
    2 years ago

    Can't do pays no MYOB accountright here in WA

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