Forum Discussion

2 years ago

My Myob access to my invoices

I can access my.myob.com.au but when I use the option to access past invoices, it does not show this financial year (2023-2024)

Celia_B
2 years ago
Hi Kenoath,

Thank you for your post and welcome to the Community Forum.

I am sorry to hear that you are having difficulty in accessing your invoices. All your future invoices can now be accessed from MY Account, which can be processed using this link or from the company menu within MYOB Business. Click Bills and this will bring you up the details about the latest bill and the billing history of all previous invoices, paid and outstanding. We also recommend doing the basic trouble shooting like clearing the cache. Clearing them fixes certain problems like loading slowly and helps your computer or device run optimally.

If you have any questions or concerns, or if you still need assistance with this issue, please do not hesitate to create a new post. We are happy to help.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,

Cel

Celia_B
MYOB Staff
2 years ago
Hi Kenoath,

Thank you for your post and welcome to the Community Forum.

I am sorry to hear that you are having difficulty in accessing your invoices. All your future invoices can now be accessed from MY Account, which can be processed using this link or from the company menu within MYOB Business. Click Bills and this will bring you up the details about the latest bill and the billing history of all previous invoices, paid and outstanding. We also recommend doing the basic trouble shooting like clearing the cache. Clearing them fixes certain problems like loading slowly and helps your computer or device run optimally.

If you have any questions or concerns, or if you still need assistance with this issue, please do not hesitate to create a new post. We are happy to help.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,

Cel
- SDARK
  Contributing User
  9 months ago
  - Princess_R
    MYOB Moderator
    9 months ago
    Hi SDARK,
    
    Thank you for your post and patience in waiting for a response.
    
    In order to provide you with the most effective assistance, could you please offer more details about your issue?
    
    Please feel free to reach out if you require further help.
    
    Cheers,
    
    Princess
Kenoath
2 years ago
Works well now - many thanks.
- Celia_B
  MYOB Staff
  2 years ago
  Hi Kenoath,
  
  Thank you for the update. You are always welcome and my pleasure to assist you. I am glad that your issue is now resolved. If you have any questions or concerns, please do not hesitate to create a new post. We are happy to help.
  
  Cheers,
  
  Cel