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ANascimento's avatar
ANascimento
4 years ago
Solved

MYOB Cloud/Data Location

Hello, I need information about the location of the data stored by MYOB. If I google, I find that they use Microsoft Azure  I need an email or the information on your site about the actual locatio...
  • Princess_R's avatar
    Princess_R
    5 months ago

    Hi robs1,

     

    This is a known issue that our team is currently looking into. We don't have a specific timeframe for when it will be fixed. I've flagged your account and your post as one of the affected cases. 

     

    In the meantime, please make sure your computer's time settings are set to automatic. Sometimes, if the email server time and computer time are off by a few seconds, it can delay the 2FA codes. Thanks for your patience and understanding.

     

    Cheers,

    Princess

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If I google, I find that they use Microsoft Azure  I need an email or the information on your site about the actual locatio...","body@stringLength":"518","rawBody":"

Hello,

I need information about the location of the data stored by MYOB.

If I google, I find that they use Microsoft Azure 

I need an email or the information on your site about the actual location, to be more precise an email saying that the data is stored in AU (and/or NZ) would suffice.

Is it possible to get it from MYOB?

I spoke with a tchinician who confirmed all tis over the phone but refused to provide an email with the information (??)

Regards,

Adriana

","kudosSumWeight":0,"postTime":"2022-02-09T15:43:18.871+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:743134_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1748},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hello,

I need information about the location of the data stored by MYOB.

If I google, I find that they use Microsoft Azure 

I need an email or the information on your site about the actual location, to be more precise an email saying that the data is stored in AU (and/or NZ) would suffice.

Is it possible to get it from MYOB?

I spoke with a tchinician who confirmed all tis over the phone but refused to provide an email with the information (??)

Regards,

Adriana

"},"Conversation:conversation:743134":{"__typename":"Conversation","id":"conversation:743134","solved":true,"topic":{"__ref":"ForumTopicMessage:message:743134"},"lastPostingActivityTime":"2022-02-10T09:02:00.939+11:00","lastPostTime":"2022-02-10T09:02:00.939+11:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:743134":{"__typename":"ModerationData","id":"moderation_data:743134","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:743134_1":{"__typename":"Revision","id":"revision:743134_1","lastEditTime":"2022-02-09T15:43:18.871+11:00"},"AcceptedSolutionMessage:message:743189":{"__typename":"AcceptedSolutionMessage","id":"message:743189","conversation":{"__ref":"Conversation:conversation:743134"},"author":{"__ref":"User:user:202751"},"revisionNum":1,"uid":743189,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumTopicMessage:message:743134"},"subject":"Re: MYOB Cloud/Data Location","moderationData":{"__ref":"ModerationData:moderation_data:743189"},"body":"

Hi ANascimento 

\n

 

\n

AccountRight company files are stored on Microsoft Azure servers stored in Australia.

You might like to also take a look at MYOB Security Commitment  for details on this. 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"233","postTime":"2022-02-10T09:02:00.939+11:00","lastPublishTime":"2022-02-10T09:02:00.939+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":1917},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:743134/message:743189","readOnly":true,"editFrozen":false,"body@stringLength":"703","rawBody":"

Hi  

\n

 

\n

AccountRight company files are stored on Microsoft Azure servers stored in Australia.

You might like to also take a look at MYOB Security Commitment  for details on this. 

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