Forum Discussion

TyroneMorley's avatar
TyroneMorley
Contributing User
2 years ago
Solved

New business entity created

Hi, A new company was created under the existing MYOB access. Now it doesn't allow me to enter even when entered the admin password. Please advise.  
  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi TyroneMorley 

     

    Thanks for your post. When you created your company file, a user called Administrator was automatically created.

    By default, the Administrator user does not have a password assigned. Try logging in with the password section blank. Then follow the steps of this help article: Set a password for the Administrator.

Yanike_S's avatar
Yanike_S
MYOB Moderator
2 years ago

Hi TyroneMorley 

 

Thanks for your post. When you created your company file, a user called Administrator was automatically created.

By default, the Administrator user does not have a password assigned. Try logging in with the password section blank. Then follow the steps of this help article: Set a password for the Administrator.

  • TyroneMorley's avatar
    TyroneMorley
    Contributing User
    2 years ago

    Dear Yanike,

    Thanks for the response.

    It really helped me to resolve the issue.

     

    Regards,

    Tyrone