Forum Discussion
Hi WilliamHam , this error indicates a mismatch in the version of the API add-on connector. See https://apisupport.myob.com/hc/en-us/articles/5779979182607-Company-File-version-is-not-supported.
Go to myob.com/au/support/downloads, and look for the MSI section, and download & install the appropriate API add-on connector. It's possible that you may need to re-install the core program as well.
You will need the add-on connector for each file version you are dealing with.
Thanks for this Mike_James, does the appropriate API connector just need to be installed once on the server or for each company?
I will pass this request onto the finance folk and see how they handle things like this.
I very much appreciate your assistance here.
cheers
W
- Mike_James10 months agoUltimate Partner
Hi WilliamHam , once on the server I believe, same as the core program.
- WilliamHam10 months agoUser
Wonderful, thanks Mike_James