Forum Discussion

Diannew1's avatar
Diannew1
Contributing User
2 months ago

Rolling back a financial year

A client has rolled over their desktop version off AccountRight 1 year too many and can't locate the back up on their computer to restore it. How do we roll back a year?  What options do we have?
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hi there Diannew1,

 

There is no option to roll back the financial year once it has been rolled over. However, we can check if there is a backup file available that can be restored. To proceed with this, you'll need to contact our support team directly via our virtual assistant MOCA or by submitting a support via MyAccount.

 

Best regards,

Doreen

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