Forum Discussion

2 years ago

Unable to login to my.myob

Hello, I have recently reveived a link to have access to an accountright company file and i setup a my.myob and 2FA so i can download MYOB accountright onto my system and access the company file...

Earl_HD
2 years ago
Hi Leanne_w,

Thank you so much for your post and for the details. Welcome to the Community Forum! I've refreshed the records on the back end, please log out then log back in to my.MYOB to check. If you are still getting any error messages, please clear the browser cache then try again.

Please do let me know how you go on this.
Regards,
Earl

Earl_HD

MYOB Moderator

2 years ago

Hi Leanne_w,

Thank you so much for your post and for the details. Welcome to the Community Forum! I've refreshed the records on the back end, please log out then log back in to my.MYOB to check. If you are still getting any error messages, please clear the browser cache then try again.

Please do let me know how you go on this.
Regards,
Earl

Leanne_w
2 years ago
Thank you the issue has now been resolved.
- Doreen_P
  MYOB Moderator
  2 years ago
  Hi, Leanne_w
  
  Thanks for updating us about this.
  
  Glad to hear that the issue has been resolved. Please feel free to post again if you require any further assistance. We are happy to assist.
  
  Best regards,
  
  Doreen