Forum Discussion

cqdieselrepairs's avatar
7 months ago

Upgrade from Business Pro to Account Right

I am trying to upgrade MYOB from Business Pro to AccountRight so I can Intergrate with a booking software suitable for us. 

Is this possible to do? 

  • Hi cqdieselrepairs,

     

    Thanks for getting in touch! You can indeed switch from MYOB Business Pro to AccountRight. However, it's not a straight path, as we only support moving data from AccountRight to MYOB Business at the moment. You'll have to move your data from Business Pro to AccountRight manually. Just a heads up: some features or data types in Business Pro might not be available in AccountRight.

     

    Feel free to post again anytime you require further assistance. 


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information. 

     

     

    Kind regards,

    Shella

    • Hi Shella

       

      When u say manually, how do you do this manually?

       

      Regards Chantelle

  • We also need to upgrade from MYOB Business Pro to Account Right Plus.  We really hope that this is possible as Account Right Plus is needed for us integrate with our TOTAL Synergy project management system.

     

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there annejones,

     

    Unfortunately, there isn't a direct pathway to migrate from MYOB Business Pro to AccountRight. If you wish to proceed with using AccountRight to integrate with your TOTAL Synergy project management system, you will need to start a new subscription for AccountRight Plus. To get started with AccountRight Plus, you can sign up for a new subscription directly through the MYOB website. Once you have your new AccountRight Plus subscription, you can set up the integration with TOTAL Synergy to streamline your project management and accounting processes.

     

    Best regards,

    Doreen

    • What happens to the history data if it can't be migrated to AccountRight?  What happens with the Payroll and the integration with the ATO?

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi annejones,

         

        Thanks for your questions regarding your data. Since there's no direct migration from MYOB Business Pro to AccountRight Plus, you can still make the switch by exporting your data from MYOB Business Pro and then importing it into AccountRight Plus. Note that any data not included in the export will need to be manually entered. For STP reporting to the ATO, you can set up STP in AccountRight Plus.

         

        Feel free to get in touch if you need more help.

         

        Cheers,

        Princess

  • DJLProperty_Mgt's avatar
    DJLProperty_Mgt
    Contributing User

    hello is there a valid response to this concern as the data file really belongs to the client and not myob

    • annejones's avatar
      annejones

      Absolutely not.  The response was to make a backup of the Business Pro file datafile.  When queried however MYOB admitted there was no way to make a backup of the Business Pro cloud file.  Twelve months after the subscription lapses, the datafile is deleted and can no longer be accessed.  A printout of the data was suggested!