Forum Discussion

Lily2021's avatar
Lily2021
Contributing User
4 days ago

Account Right- P&L report different online version VS desktop

Hi,

When I produce a P&L report in MYOB Account Right Web browser version, some cost accounts are grouped in a wrong head account. However, the report from the desktop version is right.

How to solve this problem? Please let me know.

Thank you.

Regards,

Lily

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    4 days ago

    Hi Lily2021

     

    Thanks for reaching out. I can understand how confusing it would be to see some cost accounts grouped under the wrong heading in the browser report when the desktop report is correct.

     

    We’ve checked for similar reported issues but couldn’t find anything matching what you’ve described. To investigate this further, please create a support ticket in My Account or connect with our live chat team through MOCA, our virtual assistant. They’ll be able to review the file and report settings in more detail.

     

    Regards, 
    Genreve