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KNSL's avatar
KNSL
5 months ago

AccountRight Premier V19 Serial Key Problem

We are using AccountRight Premier V19 for our company. I just installed MYOB AccountRight Premier v19 on a new PC in our company. Whenever I enter serial key after installation it says there is a pro...
Desktop
Genreve_S's avatar
Genreve_S
MYOB Moderator
5 months ago

Hi KNSL

 

It sounds like you're getting an error after installing AccountRight V19. This might be because your operating system isn’t compatible with V19. I'd recommend installing the latest version of the AccountRight desktop edition instead—it handles all AccountRight files smoothly.

 

If you still get the error after that, try our virtual assistant, MOCA, at myob.com/support or myaccount.myob.com. MOCA is there to help, and if it can't, you’ll be transferred to our live chat team for further troubleshooting.

 

Thanks,
Genreve

  • KNSL's avatar
    KNSL
    5 months ago

    Is it for AccountRight Premier as well? I mean our company was using AccountRight Premier v19 before but the latest edition doesn't mention Premier just AccountRight

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