Accounts/ Job report
Hi I've noticed that when I generate a report via Accounts, Jobs, then Job Activity summary/detail, its only showing some of the expenses assigned to that job. We have a perpetual inventory and tr...
Forum Discussion
Hi LynMor,
Thank you so much for your post and I'm sorry to hear that you were having issues with Job report. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. When generating the "Job Activity Summary/Detail" report, review the filters and criteria you've set. Ensure that you haven't unintentionally applied filters that exclude certain types of expenses. I would also recommend updating your software to the latest version.
Additionally, please try clearing the AccountRight cache, as this can sometimes solve random odd behaviors the software is experiencing.
- Open the Windows Explorer window by clicking on the Windows button by simultaneously pressing the Windows and E keys on your keyboard (the Windows key is between the Ctrl and Alt keys) and E keys
- Type %localappdata% into the address bar at the top of the window then press Enter.
- Double-click to open these folders MYOB > AccountRight > 20XX.X >Cache (replace 20XX.X with your AccountRight version).
- Delete the contents of the Cache folder.
Please close and restart AccountRight after doing this and try the reports again. If you are still experiencing issues, please let me know exactly which report you are trying to run, as well as your version of AccountRight.
Please do let me know how you go on this.
Regards,
Earl
