Balanced Sheet out of balance
Hi I got a client whos bs is out of balance. Net assets do not equal to equity.. Could someone please help? Thank you
Forum Discussion
Hi BenzH
If your balance sheet if out of balance, no worries, I can assist you with that. To correct the situation, you may need to refer to the steps below:
- Create a backup of your company file
- Go to Setup >> Balances >> Account Opening Balances
- Select an account with a $0 opening balance (make sure they remember the account - write it down)
- Enter a $1 opening balance for this account and click Ok
- Go back to Setup >> Balances >> Account Opening Balances and remove the $1 opening balance, returning it to $0 again
- Click Ok
- Run the Balance Sheet again and check that it balances
If there's anything you need assistance with, don't hesitate to reach out to us again.
Best regards,
Doreen
Hi Doreen,
Sorry to get back to you so late. I have tried the ways you suggested, it still can't balance. Could you please check? Thank you.
Hi BenzH,
I get that you're still having issues with Balance Sheet being out of balance. The issue you're experiencing may require more investigation. With that, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Best regards,
Doreen
