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shirleycs's avatar
shirleycs
Member
1 year ago

Job profit and loss report not loading in AccountRight Online

It appears that I can only run the Job Profit and Loss for the Custom period 1 April 2024 to the current date. Any other time period comes up with a failed to load message. In the past we have been ab...
shirleycs's avatar
shirleycs
Member
1 year ago

Hi 

I requested support on the 28/05/2024 and was given a Ticket number. The last communication from MYOB in connection to this issue was the 6 June. I requested an update on the 9 July and am still waiting on a response. Pretty poor customer service MYOB.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi shirleycs,

     

    I totally get your concern and I'm here to tell you that we've got your request, and our team is on it. I can't exactly tell you when it'll be sorted out, but I promise we're on it and we'll let you know as soon as we have any news. In the meantime, feel free to reach out if you need help with anything else. 

     

    Cheers,

    Princess

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