P&L Report problem

Question

I was running the YTD profit &amp; loss and this error message appeared.The online MYOB system shut down immediately.&nbsp;"Error:&nbsp; input file or data stream does not conform to the expected file format specification"&nbsp;I have been printing and running the above report for 2 1/2 years without problem.All other debtors, creditors, sales, etc reports are displaying but not exporting to Excel this week.

earl_hd · Answer

Hi stork,The error message showing is unusual and might be related to your software's cache. We recommend clearing your AccountRight cache to avoid some software discrepancies. If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.Regards,Earl

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P&L Report problem

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