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ClarkF's avatar
7 months ago

P&L Reports Failed to Load - AccountRight

I am trying to run the P&L report but it keeps failing, then MYOB crashes and closes each time   The cache has been cleared, and I have uninstalled & reinstalled the software.   Desktop version i...
  • gavin12345's avatar
    7 months ago

    Hi ClarkF 

     

    My guess is that there is a duplicate entry in the Accounts Register. When AR2024 tries to access this for P&L reporting, it crashes. To confirm, attach the error log accessible from the crash screen or the most recent diagnostics log, or both. See here for how to locate.

     

    Regards

    Gavin

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