Forum Discussion

ClarkF's avatar
ClarkF
User
2 months ago
Solved

P&L Reports Failed to Load - AccountRight

I am trying to run the P&L report but it keeps failing, then MYOB crashes and closes each time   The cache has been cleared, and I have uninstalled & reinstalled the software.   Desktop version i...
Desktop
  • gavin12345's avatar
    gavin12345
    2 months ago

    Hi ClarkF 

     

    My guess is that there is a duplicate entry in the Accounts Register. When AR2024 tries to access this for P&L reporting, it crashes. To confirm, attach the error log accessible from the crash screen or the most recent diagnostics log, or both. See here for how to locate.

     

    Regards

    Gavin

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi ClarkF,

Thanks for your post, and welcome to the Community Forum! We're pleased to hear that Gavin's solution resolved your issue. If you have any more questions or need further assistance, please don't hesitate to start a new post. We're here and ready to help!

 

Regards,
Earl