Forum Discussion

Cassie81's avatar
Cassie81
Contributing Cover User
16 days ago

Rollover / Retained Earnings Issue

I have found an issue going back to 2015 where our trial balance isn't balancing and the retained earnings amount is incorrect. I have read this has happened to other users due to an issue when rolli...
retained earnings
  • gavin12345's avatar
    gavin12345
    16 days ago

    Hi Cassie81 

     

    Yes, sometimes when rolling a FY in AR202x, a glitch causes MYOB to either record a one sided transaction only, or a 2 sided transactions however the DR doesn't match the CR.

     

    The file will need to be repaired by MYOB (should be free as caused by their software - all accounting software should be a 'double entry' system) or by others such as MYOX Services (who will be quicker but would charge a fee).

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
16 days ago

Hi Cassie81 

 

Yes, sometimes when rolling a FY in AR202x, a glitch causes MYOB to either record a one sided transaction only, or a 2 sided transactions however the DR doesn't match the CR.

 

The file will need to be repaired by MYOB (should be free as caused by their software - all accounting software should be a 'double entry' system) or by others such as MYOX Services (who will be quicker but would charge a fee).

 

Regards

Gavin

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