Hi,
I have switched from Xero to MYOB for recording transactions from 1 July 2025. However, I just realised that the retained earnings brought forward does not shown in the trial balance for the new financial year 2025/2026. As a result, the trial balance is not balanced.
The conversion of data from Xero to MYOB was done by MMC convert and had no issue.
Please advise the solution for the issue.
Thanks
Ed
Hey Eddeng,
Swapping over from Xero to MYOB, cheers for giving it a crack! Sometimes things like retained earnings love to hide themselves after a conversion, even when everything's meant to go smoothly. Best action is to touch base with the folks at MMC Convert first just to double-check that nothing slipped through when your data made the jump. If they give you the all-clear and those retained earnings are still playing hide and seek, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
