Forum Discussion

Cassie81's avatar
Cassie81
Contributing Cover User
7 months ago

Rollover / Retained Earnings Issue

I have found an issue going back to 2015 where our trial balance isn't balancing and the retained earnings amount is incorrect. I have read this has happened to other users due to an issue when rolli...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
7 months ago

Hi Cassie81,

 

Good pick-up going back that far. Not an easy thing to spot. We've actually got a post on this sort of issue that might give you a hand: Retained Earnings Rollover | MYOB Community.

 

If things are still looking a bit off after the troubleshooting steps, the best next step is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount so the team can dig in further with you.

 

Regards,

Sai

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