Unable to produce unpaid bills and invoices reports
Once again unable to print the most basic reports. This is both on desktop as well on the browser. I have tried clearing the MYOB Cache etc a million times.
Forum Discussion
Hi Umag,
Thanks for the screenshots, they’re super helpful. There are heaps of possible reasons for the “Failed to load report” error, and those images really help narrow it down.
I’ve run a fix script on your file, which should resolve the issue. If it still plays up, try these quick steps:
- Run the report over a shorter date range.
- Refresh the report by opening Report Settings and clicking Save.
- Verify whether your Chart of Accounts appears to be misconfigured.
- If needed, re-upload your accounts using Import/Export, which can help too.
Regards,
Genreve
The issue is now fixed (for the moment) sorry if I sound skeptical, as repeated dramas with MYOB lately, I want to have one week problem free usage. thank you for your assistance
