Forum Discussion
James this is what worked for me
Search Clear the accounting Cache and it will give you a step-by-step guide
Hope it helps
AccountRight caches some information that it loads so that it can be referred faster the next time it is needed. This also keeps hold of certain instructions used with reporting and some other operations with data entry or displaying information on the page.
While this can make the operations faster the next time around there are times where this can become corrupted and cause odd behaviour in AccountRight such as missing information or incorrect information loading on some pages. A common troubleshooting step is to clear these cache files that AccountRight uses so that when you next open AccountRight it re-creates the cached information and can resolve some odd behaviour.
- jamespham1 month agoMember
Good morning Sandy,
Thank you for your advice.
However, I tried your suggestion and it didn't work this time.
Looking for something else?
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