Forum Discussion

Contributing User

4 years ago

Encountered a communication error

We are getting the following errors after authenticating and choosing the company file. Encountered a communication error (https://ar2.api.myob.com/accountright/802b8eef-d9b8-4cb7-9a18-f148257cfa6...

Han-Solo

MYOB Moderator

4 years ago

Hi There,

I can see there is still the open ticket in our system, please ensure the email you are using has access to the company file and Single sign-on has not been enabled - https://apisupport.myob.com/hc/en-us/articles/360001479716-Single-Sign-on-SSO-and-cftoken.

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Encountered a communication error

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