Forum Discussion

skihappy's avatar
skihappy
Experienced Cover User
4 years ago

error 401 unauthorized creating service invoice, but can create item invoice

  • Hannah_B's avatar
    Hannah_B
    4 years ago

    HI skihappy ,

     

    Thanks for reaching out, The error 401 Unauthorised is normally caused by single sign-on being enabled from the front end of the program. When single sign-on has been enabled this means you are not required to pass the CFtoken header via the API.

     

    If you remove the CFtoken header and complete a request is this now successful?

     

    Single Sign on: https://apisupport.myob.com/hc/en-us/articles/360001479716-Single-Sign-on-SSO-and-cftoken

     

    If the above does not resolve the issue this leads me to think that you might not have full user access to the file. 

     

    Thanks, 

Hannah_B's avatar
Hannah_B
MYOB Moderator
4 years ago

HI skihappy ,

 

Thanks for reaching out, The error 401 Unauthorised is normally caused by single sign-on being enabled from the front end of the program. When single sign-on has been enabled this means you are not required to pass the CFtoken header via the API.

 

If you remove the CFtoken header and complete a request is this now successful?

 

Single Sign on: https://apisupport.myob.com/hc/en-us/articles/360001479716-Single-Sign-on-SSO-and-cftoken

 

If the above does not resolve the issue this leads me to think that you might not have full user access to the file. 

 

Thanks, 

  • skihappy's avatar
    skihappy
    Experienced Cover User
    4 years ago

    removing the "cftoken" header still had same issue

     

    noticed that cftoken was "blank"

    checked and found my credentials was being reset before the insert operation, 

    fixed the reset operation

     

    checking the "cftoken" confirmed  cftoken was correct for user , now working

     

    Thanks

     

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