Forum Discussion

skihappy's avatar
skihappy
Experienced Cover User
4 years ago
Solved

error 401 unauthorized creating service invoice, but can create item invoice

  • Han-Solo's avatar
    Han-Solo
    4 years ago

    HI skihappy ,

     

    Thanks for reaching out, The error 401 Unauthorised is normally caused by single sign-on being enabled from the front end of the program. When single sign-on has been enabled this means you are not required to pass the CFtoken header via the API.

     

    If you remove the CFtoken header and complete a request is this now successful?

     

    Single Sign on: https://apisupport.myob.com/hc/en-us/articles/360001479716-Single-Sign-on-SSO-and-cftoken

     

    If the above does not resolve the issue this leads me to think that you might not have full user access to the file. 

     

    Thanks, 

Han-Solo's avatar
Han-Solo
MYOB Staff
4 years ago

HI skihappy ,

 

Thanks for reaching out, The error 401 Unauthorised is normally caused by single sign-on being enabled from the front end of the program. When single sign-on has been enabled this means you are not required to pass the CFtoken header via the API.

 

If you remove the CFtoken header and complete a request is this now successful?

 

Single Sign on: https://apisupport.myob.com/hc/en-us/articles/360001479716-Single-Sign-on-SSO-and-cftoken

 

If the above does not resolve the issue this leads me to think that you might not have full user access to the file. 

 

Thanks, 

skihappy's avatar
skihappy
Experienced Cover User
4 years ago

removing the "cftoken" header still had same issue

 

noticed that cftoken was "blank"

checked and found my credentials was being reset before the insert operation, 

fixed the reset operation

 

checking the "cftoken" confirmed  cftoken was correct for user , now working

 

Thanks

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.