Error Connecting Windows App to MYOB

Hi everyone, thanks for your patience,

Please see an update on the recent issues that some users of 3rd party apps are experiencing when trying to authenticate to the API.

There are two distinct errors (below): 

• "Allow Access" page not displaying correctly 
  This is caused by 3rd party apps using unsupported browser versions in their implementations. We have worked to quickly develop and release a patch which should mitigate the issues with the “"Allow Access” button not displaying correctly when authorising a user for an app. This patch will only fix the display issue with the "Allow Access" window and may not fix any issues with redirecting the user back to the app after authentication. These issues are due to an unsupported browser implementation, in which case the developer will need to update their app to support the latest browser version. 
  
  
• App unable to complete the authentication process
  Some apps are using browser implementations which are no longer supported, impacting the authentication process. The developer will need to update the app to a supported browser version. MYOB recommends using the latest version of your web browser, or at least the previous version. 

 We apologise for the inconvenience. If you are a developer and require further assistance, please contact API support via the form below: 

https://apisupport.myob.com/hc/en-us/requests/new?ticket_form_id=215283. 

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