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lvincent's avatar
lvincent
Contributing User
4 years ago
Solved

Getting extra API Keys

I just would like to ask if it is possible to restore the other API key that I accidentally deleted? :smileyhappy:

 

When I sign-up for Developer account and registered for API keys, I click the submit button twice I think and I thought maybe because of that I also got 2 API keys. But when I read the documentation it was actually a default. Is there chance that can be restored or something? 

 

Thank you.

 

 

  • Hannah_B's avatar
    Hannah_B
    4 years ago

    Hi lvincent,

     

    Thank you for reaching out, Unfortunately once a key is deleted from My.MYOB there is so way to get that key back again. 

     

    Under the Open developer access you are entitled to two keys however one thing to note is that the first two keys are automatically activated however any key after that you will need to contact us to have this activated. This also includes if you have deleted a key. 

     

    If you need to create the new key, you will need to click the register app button from the developer's tab in My.MYOB and enter in your details which will then produce a new key. You can create a support request with us HERE and we can get that activated for you if this is not active. 

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  • Hannah_B's avatar
    Hannah_B
    MYOB Moderator
    4 years ago

    Hi lvincent,

     

    Thank you for reaching out, Unfortunately once a key is deleted from My.MYOB there is so way to get that key back again. 

     

    Under the Open developer access you are entitled to two keys however one thing to note is that the first two keys are automatically activated however any key after that you will need to contact us to have this activated. This also includes if you have deleted a key. 

     

    If you need to create the new key, you will need to click the register app button from the developer's tab in My.MYOB and enter in your details which will then produce a new key. You can create a support request with us HERE and we can get that activated for you if this is not active.