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AndrewStephen's avatar
AndrewStephen
Valued Cover User
3 years ago

Increasing API Errors each night

We are starting to see an increase in 504 and 500 errors each night when updating Items and Prices. This is from last night's logs. 2022/01/18 22:41:06 WARNING: CHNL: root | HTTP PUT: 504 Serve...
Han-Solo's avatar
Han-Solo
MYOB Moderator
3 years ago

Hi AndrewStephen, 

 

Thanks for reaching out, We have checked logs files 500/504s and can not see an overall increase in these errors. 

 

Would you be able to create an API Support request with us and send us the HTTP trace for one of these 500 errors and one of the 504s and we can have a more in-depth look into what is causing this.

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