Forum Discussion

nkm's avatar
nkm
Experienced User
4 years ago
Solved

Invalid request when authorising

I am trying to get the access code using Postman, but when I go to the url, it will return this error:  We have encountered some issue with the request, please try again later or contact your app s...
  • Hannah_B's avatar
    Hannah_B
    4 years ago

    Hi nkm, 

     

    Thanks for reaching out, 

     

    When the error Invalid_request is occurring this can be caused by the below.

     

    *The redirect_uri param is encoded twice or not at all.
    *The redirect_uri param doesn't match your API key configuration that is set up in my.myob
    *One or more parameters are missing, incorrect or badly formatted.

     

    Here are some support articles below that can help solve this error:

    Solving invalid request errors - https://apisupport.myob.com/hc/en-us/articles/360000475895-Solving-invalid-request-errors

     

    How to authenticate a user between my App and MYOB- https://apisupport.myob.com/hc/en-us/articles/360000475875-How-to-authenticate-a-user-between-my-App-and-MYOB

     

    Double-check the key you are passing is correct, I was unable to complete OAuth with the details you have provided. If the above does not resolve the error can you please send us a screenshot to developers@myob.com of the developer tab in My.MYOB that holds your API key Secret and redirect URI and I can test the connection

     

    I did remove the full key from this post to protect these details. 

     

    Thanks, 

Hannah_B's avatar
Hannah_B
MYOB Moderator
4 years ago

Hi nkm, 

 

Thanks for reaching out, 

 

When the error Invalid_request is occurring this can be caused by the below.

 

*The redirect_uri param is encoded twice or not at all.
*The redirect_uri param doesn't match your API key configuration that is set up in my.myob
*One or more parameters are missing, incorrect or badly formatted.

 

Here are some support articles below that can help solve this error:

Solving invalid request errors - https://apisupport.myob.com/hc/en-us/articles/360000475895-Solving-invalid-request-errors

 

How to authenticate a user between my App and MYOB- https://apisupport.myob.com/hc/en-us/articles/360000475875-How-to-authenticate-a-user-between-my-App-and-MYOB

 

Double-check the key you are passing is correct, I was unable to complete OAuth with the details you have provided. If the above does not resolve the error can you please send us a screenshot to developers@myob.com of the developer tab in My.MYOB that holds your API key Secret and redirect URI and I can test the connection

 

I did remove the full key from this post to protect these details. 

 

Thanks,