Forum Discussion

nkm's avatar
nkm
Experienced User
4 years ago

Invalid request when authorising

I am trying to get the access code using Postman, but when I go to the url, it will return this error:  We have encountered some issue with the request, please try again later or contact your app s...
  • Hannah_B's avatar
    Hannah_B
    4 years ago

    Hi nkm, 

     

    Thanks for reaching out, 

     

    When the error Invalid_request is occurring this can be caused by the below.

     

    *The redirect_uri param is encoded twice or not at all.
    *The redirect_uri param doesn't match your API key configuration that is set up in my.myob
    *One or more parameters are missing, incorrect or badly formatted.

     

    Here are some support articles below that can help solve this error:

    Solving invalid request errors - https://apisupport.myob.com/hc/en-us/articles/360000475895-Solving-invalid-request-errors

     

    How to authenticate a user between my App and MYOB- https://apisupport.myob.com/hc/en-us/articles/360000475875-How-to-authenticate-a-user-between-my-App-and-MYOB

     

    Double-check the key you are passing is correct, I was unable to complete OAuth with the details you have provided. If the above does not resolve the error can you please send us a screenshot to developers@myob.com of the developer tab in My.MYOB that holds your API key Secret and redirect URI and I can test the connection

     

    I did remove the full key from this post to protect these details. 

     

    Thanks, 

Hannah_B's avatar
Hannah_B
MYOB Moderator
4 years ago

Hi nkm, 

 

Thanks for reaching out, 

 

When the error Invalid_request is occurring this can be caused by the below.

 

*The redirect_uri param is encoded twice or not at all.
*The redirect_uri param doesn't match your API key configuration that is set up in my.myob
*One or more parameters are missing, incorrect or badly formatted.

 

Here are some support articles below that can help solve this error:

Solving invalid request errors - https://apisupport.myob.com/hc/en-us/articles/360000475895-Solving-invalid-request-errors

 

How to authenticate a user between my App and MYOB- https://apisupport.myob.com/hc/en-us/articles/360000475875-How-to-authenticate-a-user-between-my-App-and-MYOB

 

Double-check the key you are passing is correct, I was unable to complete OAuth with the details you have provided. If the above does not resolve the error can you please send us a screenshot to developers@myob.com of the developer tab in My.MYOB that holds your API key Secret and redirect URI and I can test the connection

 

I did remove the full key from this post to protect these details. 

 

Thanks, 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.