Forum Discussion

Contributing User

6 years ago

MYOB 2019.2 API Random 500 Internal Errors

Hi All, I have an application that very recently has begun getting random 500 Internal errors when querying various endpoints on the MYOB Account Right API. At times it is working fine and at oth...

HelenB

Former Staff

6 years ago

Hi Bdenford,

Thanks for reaching out. So the API Support Team can take a closer look, please reach out to them directly at developers@myob.com with a full HTTP Trace (including request and response headers, URI and message body/JSON).

Thanks

dizzybee
6 years ago
We are also experiencing this problem. Unfortunately because of its apparent sporadic nature, it is difficult to get a full HTTP trace as it's hard to replicate in a one-off isolated API call. We will continue to try nonetheless but we do have a lot of clients that appear to be impacted in the meantime.
- Bdenford
  Contributing User
  6 years ago
  I should be able to get one.... Every 4-5 tries it happens to us.
  - dizzybee
    6 years ago
    Bdenford wrote:
    I should be able to get one.... Every 4-5 tries it happens to us.
    Thanks Bdenford! - we'll try to do a few requests close together and see if that brings it about