Forum Discussion

Bdenford's avatar
Bdenford
Contributing User
6 years ago

MYOB 2019.2 API Random 500 Internal Errors

Hi All,   I have an application that very recently has begun getting random 500 Internal errors when querying various endpoints on the MYOB Account Right API. At times it is working fine and at oth...
HelenB's avatar
HelenB
Former Staff

Hi Bdenford,

 

Thanks for reaching out. So the API Support Team can take a closer look, please reach out to them directly at developers@myob.com with a full HTTP Trace (including request and response headers, URI and message body/JSON).

 

Thanks

 

 

dizzybee's avatar
dizzybee
6 years ago

We are also experiencing this problem. Unfortunately because of its apparent sporadic nature, it is difficult to get a full HTTP trace as it's hard to replicate in a one-off isolated API call. We will continue to try nonetheless but we do have a lot of clients that appear to be impacted in the meantime.

  • Bdenford's avatar
    Bdenford
    Contributing User
    6 years ago

    I should be able to get one.... Every 4-5 tries it happens to us.

    • dizzybee's avatar
      dizzybee
      6 years ago
      Bdenford wrote:

      I should be able to get one.... Every 4-5 tries it happens to us.

      Thanks Bdenford! - we'll try to do a few requests close together and see if that brings it about

      • Bdenford's avatar
        Bdenford
        Contributing User
        6 years ago
        Well, since late last week the error is gone.... For now.

        Anyone else still experiencing issues?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.