Forum Discussion

Bdenford's avatar
Bdenford
Contributing Partner
6 years ago

MYOB 2019.2 API Random 500 Internal Errors

Hi All,   I have an application that very recently has begun getting random 500 Internal errors when querying various endpoints on the MYOB Account Right API. At times it is working fine and at oth...
HelenB's avatar
HelenB
MYOB Moderator

Hi Bdenford,

 

Thanks for reaching out. So the API Support Team can take a closer look, please reach out to them directly at developers@myob.com with a full HTTP Trace (including request and response headers, URI and message body/JSON).

 

Thanks

 

 

dizzybee's avatar
dizzybee
Partner
6 years ago

We are also experiencing this problem. Unfortunately because of its apparent sporadic nature, it is difficult to get a full HTTP trace as it's hard to replicate in a one-off isolated API call. We will continue to try nonetheless but we do have a lot of clients that appear to be impacted in the meantime.

  • Bdenford's avatar
    Bdenford
    Contributing Partner
    6 years ago

    I should be able to get one.... Every 4-5 tries it happens to us.

    • dizzybee's avatar
      dizzybee
      Partner
      6 years ago
      Bdenford wrote:

      I should be able to get one.... Every 4-5 tries it happens to us.

      Thanks Bdenford! - we'll try to do a few requests close together and see if that brings it about

      • Bdenford's avatar
        Bdenford
        Contributing Partner
        6 years ago
        Well, since late last week the error is gone.... For now.

        Anyone else still experiencing issues?