Working again here too.
Retested this morning — validateUser came back 200 in 1.67 seconds. On 4 September it was 504. Whole chain is clean.
Harvey_W , your posts were easily the most useful thing in this thread, MYOB included. And credit for the follow-up, because you disproved your own theory: 3 redirect URIs, then 2, then 3 again and still working. So it wasn't the redirect URIs for either of us. Something got fixed on their end, quietly, around the 11th.
Tip for anyone else stuck: validateUser fires when you pick the business file and grants nothing. Connect is what actually approves. So you can check whether it's working without touching your existing token — just stop before you press Connect.
Still waiting on MYOB for three things, and I'd like them even though I'm unblocked:
Does a new consent kill an existing refresh token? Asked three times since 4 September. This is the one that cost me most. I couldn't test whether it was fixed, so I sat blocked for about six days after it already was.
An incident number.
The idle lifetime on refresh tokens. I have the 12 month reconnect off the consent screen, but not whether there's a shorter idle expiry.
Hi Bonso , according to How long do access tokens & refresh tokens last? – Support for the MYOB family of SME product APIs since 2020 the refresh tokens last a week. (In 2020 that was reduced from 1 year). I'm not aware of any subsequent changes.
