Forum Discussion

JeremyF's avatar
Experienced User
2 years ago

Sandbox Error

Hi All,


Getting this error connecting to shared sandbox 7 today any one else having issues?


array (size=4)
  'Message' => string 'The Company File is upgrading.' (length=30)
  'responseHeaders' => string 'HTTP/2 404 
date: Thu, 18 Aug 2022 02:44:48 GMT
content-type: application/json; charset=utf-8
content-length: 51
x-amzn-requestid: 2041b951-8819-48c6-afab-ee94571343bd
x-myobapi-requestid: 269e8497-de9e-4175-b117-b0f16b674743
x-amzn-remapped-content-length: 51
x-myob-webapiexception: V1.0
request-context: appId=cid-v1:4b2433f4-4108-400f-8b91-ab5a22424db8
x-amz-apigw-id: XCchEFVpywMF5Uw=
cache-control: no-cache
x-amzn-remapped-server: Microsoft-IIS/10.0
expires: -1
x-powered-by: ASP.NET
x-myoba'... (length=738)
  'responseBody' => string '{
  "Message": "The Company File is upgrading."
}' (length=51)
  'requestHeaders' => 
    array (size=4)



Getting the error for the last 8 hours or so.  

3 Replies

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  • Mike_James's avatar
    Ultimate Partner

    Hi JeremyF , I note a couple of other similar reports today by users elsewhere on the forum. I suggest you contact the users or file owner to see if they are also affected. Failing that, if it's a cloud file, request help from a moderator or MYOB developer, who will seek more information from you. 

    • JeremyF's avatar
      Experienced User

      Cheers for that Mike. 


      We aren't having issues with our production API connections. 


      Just Shared Sanbox 7. That's operated by MYOB.