Forum Discussion

mkaaay's avatar
mkaaay
Contributing User
5 months ago

SerializationError when importing large orders

We're trying to import  a  large order (many line items) and each time one of the products randomly fails to insert the data into AccountRite (cloud) via the api. { "Errors": [ { "Name": "Serializ...
mkaaay's avatar
mkaaay
Contributing User

HI, yes I have done that already - but we generally have to wait 2 or three days or even more for any kind of response.  It's far from satisfactory.

I'm unsure as to why you can't just answer the question here?

Genreve_S's avatar
Genreve_S
MYOB Moderator
5 months ago

Hi mkaaay ,

 

I understand your sentiment about this. This board is intended for developers like you to ask questions and get help from other developers. However, if you need direct help from MYOB, the link previously provided is the best support avenue specific for that.

 

If you need any other help, feel free to create a new thread. 

 

Thanks,
Genreve

  • mkaaay's avatar
    mkaaay
    Contributing User
    5 months ago

    ... which is why I posted it here in the first place.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.