Forum Discussion

JohnS1's avatar
JohnS1
Member
13 days ago
Solved

Import Error

Does anyone know what causes the following error message when trying to import purchases:

"Error -25: Invalid amount."

  • Hi JohnS1

     

    In AccountRight, Error -25: 'Invalid amount' usually means that one of the amounts in the import file isn’t in a format it likes. Verify that all amount fields (total, tax, unit price, discount, etc.) contain only numbers, without dollar signs, currency symbols, or commas (e.g., 1234.50, not 1,234.50), and limit to 2 decimal places. Also, make sure any required amount fields aren’t blank.

     

    A handy trick is to export a sample purchase from AccountRight and match your file’s column order and number formatting to that.

     

    Cheers,

    Genreve

     

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    13 days ago

    Hi JohnS1

     

    In AccountRight, Error -25: 'Invalid amount' usually means that one of the amounts in the import file isn’t in a format it likes. Verify that all amount fields (total, tax, unit price, discount, etc.) contain only numbers, without dollar signs, currency symbols, or commas (e.g., 1234.50, not 1,234.50), and limit to 2 decimal places. Also, make sure any required amount fields aren’t blank.

     

    A handy trick is to export a sample purchase from AccountRight and match your file’s column order and number formatting to that.

     

    Cheers,

    Genreve

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.