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MellBell's avatar
MellBell
2 months ago
Solved

4077 Import Error

I am attempting to bulk update some of our items sell prices and I have been receiving the error code "4077 You have sales for this item" on 28 of the 31 items I am updating.

 

Does someone know how to fix this?

  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi Silverdgi 

     

    Terrific, great to hear that guess provided you that information.


    In terms of what you are trying to achieve, there is no direct way per say. However, if it was me I would be running the Account Transactions [Accrual] report. You can filter this to the particular accounts and date range.  Also using the Additional Filters you can filter by a particular card to show you the the transactions per account for that card. 

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago
    Copy LinkReport

    Hi MellBell,

     

    Sorry to hear you're running into that error when updating your item prices. The '4077 You have sales for this item' message usually means a script needs to be run on your file to fix it. The best way to get this sorted is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to run the script for you and get things working again.

     

    Regards,

    Sai

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I am attempting to bulk update some of our items sell prices and I have been receiving the error code \"4077 You have sales for this item\" on 28 of the 31 items I am updating.

 

Does someone know how to fix this?

","body@stringLength":"235","rawBody":"

I am attempting to bulk update some of our items sell prices and I have been receiving the error code \"4077 You have sales for this item\" on 28 of the 31 items I am updating.

 

Does someone know how to fix this?

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4077 Import Error","moderationData":{"__ref":"ModerationData:moderation_data:889045"},"body":"

Hi MellBell,

\n

 

\n

Sorry to hear you're running into that error when updating your item prices. The '4077 You have sales for this item' message usually means a script needs to be run on your file to fix it. The best way to get this sorted is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to run the script for you and get things working again.

\n

 

\n

Regards,

\n

Sai

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2025-02-18T16:49:11.116+11:00","lastPublishTime":"2025-02-18T16:49:11.116+11:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":60},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:ARimportexport/message:889012/message:889045","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:889077"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1054","rawBody":"

Hi ,

\n

 

\n

Sorry to hear you're running into that error when updating your item prices. The '4077 You have sales for this item' message usually means a script needs to be run on your file to fix it. The best way to get this sorted is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They'll be able to run the script for you and get things working again.

\n

 

\n

Regards,

\n

Sai

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Hi Sai

 

Thank you for the help, I will make a request through MOCA.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"77","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-02-19T07:43:18.926+11:00","lastPublishTime":"2025-02-19T07:43:18.926+11:00","metrics":{"__typename":"MessageMetrics","views":22},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:ARimportexport/message:889012/message:889077","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"92","rawBody":"

Hi Sai

 

Thank you for the help, I will make a request through MOCA.

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