Importing Error 4077

Hi Auscut, 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information. We're pleased to let you know that we've successfully executed the script to address the issue you've encountered. Before attempting to update again, kindly log out and log back in. 

If you have any further questions or need additional assistance, feel free to ask.

Otherwise, if my response has answered your question, please click on "Accept as Solution" to help other users find this information.

Cheers,

Shella

Hi Shella,

Apolgoies for the delay, just to let you know that it did not  work,  you may want to do the script again.  Let me know what else I can do at my end.

Hi Auscut, 

Thanks for the response.

Apologies for the late reply. We're sorry to hear that you're still getting an importing error message. We appreciate your patience with this matter. We're happy to assist you further. I will be sending a private message to you requesting the necessary details.

We're looking forward to your response.

Kind regards,

Shella

Hi Shella it works many thanks.

Hi Auscut, 

Thanks for your response.

We're glad to hear that we're able to help you fix the error. I appreciate your effort with this. Please be informed that we will be closing this thread now. If you have any other questions or need further assistance, please don't hesitate to ask. I also recommend reaching out to our online help desk and exploring our MYOB Academy to learn more about MYOB Business and other MYOB product features.

Kind regards,

Shella

Hi Support Team

I am having problems with one of my customers, we are trying to update their sell prices via importing a new CSV / TXT file and their customer uses MYOB AccountRight as a local file.

We are having a lot of Stock items rejected in the import due to Import Error 4077.

I have read in various forum posts that this can be fixed with a script.  How can I get the required script so we can fix their local file.  They have an active subscription but did not want their inventory MYOB file online.  

Not sure why there should be restriction or difficulties updating the pricing and why there is an error because a stock item has been used in the past.

Any help or work arounds appreciated

Kind Regards

David

Hi DavidDNCS ,

Thanks for your detailed post. I'd be glad to help you with this. To arrange the online script for you, could you please respond with the last four digits of your Serial Number and your Company File ID? Thank you!

Looking forward to your response.

Regards,
Earl