Error 4077 - Import / Export

Good Afternoon,

I'm trying to inactivate items however keep recieving error 4077.

From reading other posts, this can be rectified by MYOB support via a script run? I have a few files that I need this done in:

File is latest version and online

Last 4 digits: 5030

File ID: 1

File ID: 3

Last 4 digits: 7054

File ID: 3

Thanks for your help.

Princess_R
2 years ago
Hi Cassie81,

Thank you for letting me know.

I've successfully applied a fixed script to the three files you mentioned in your post, and they should now be working correctly without any issues. I kindly request that you log out and then log back in before you proceed with importing items again.

If the issue persists, please don't hesitate to let me know. I'd be more than happy to fix it for you.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess

Princess_R
MYOB Moderator
2 years ago
HI Cassie81,

Thank you for your post.

My apologies for the delay in responding to your query. You're definitely correct that to fix the error in importing items, a script needs to be executed in your file. If you're still experiencing the error message, please feel free to reach out. I'd be more than happy to assist further.

Cheers,

Princess
- Cassie81
  Contributing Cover User
  2 years ago
  Thank you Princess, we are still having the issue so if you could assist that would be fantastic.
  - Princess_R
    MYOB Moderator
    2 years ago
    Hi Cassie81,
    
    Thank you for letting me know.
    
    I've successfully applied a fixed script to the three files you mentioned in your post, and they should now be working correctly without any issues. I kindly request that you log out and then log back in before you proceed with importing items again.
    
    If the issue persists, please don't hesitate to let me know. I'd be more than happy to fix it for you.
    
    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
    
    Cheers,
    
    Princess
Cosmo1
Contributing User
10 days ago
Hi. I am trying to import updated item prices into MYOB Accountright and receiving the same error code 4077 that many others have experienced. Our files are located online.

Last Four Digits 7633
Company File ID: 8

Thank you
- Doreen_P
  MYOB Moderator
  10 days ago
  Hi Cosmo1,
  
  Thanks for sharing the last four digits of your serial number and company file ID. I've run the script on your file, so you can import the updated item prices again and see if the error still appears. If it does, our support team on Live Chat via our virtual assistant, MOCA, can take a closer look.
  
  Cheers,
  
  Doreen
  - Cosmo1
    Contributing User
    10 days ago
    Thank you Doreen. The import has now worked.