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Cassie81's avatar
Cassie81
Contributing Cover User
4 months ago
Solved

Error 4077 - Import / Export

Good Afternoon,    I'm trying to inactivate items however keep recieving error 4077.    From reading other posts, this can be rectified by MYOB support via a script run?  I have a few files that ...
  • Princess_R's avatar
    Princess_R
    4 months ago

    Hi Cassie81,

     

    Thank you for letting me know.

     

    I've successfully applied a fixed script to the three files you mentioned in your post, and they should now be working correctly without any issues. I kindly request that you log out and then log back in before you proceed with importing items again.

     

    If the issue persists, please don't hesitate to let me know. I'd be more than happy to fix it for you. 

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator

HI Cassie81,

 

Thank you for your post.

 

My apologies for the delay in responding to your query. You're definitely correct that to fix the error in importing items, a script needs to be executed in your file. If you're still experiencing the error message, please feel free to reach out. I'd be more than happy to assist further.

 

Cheers,

Princess

Cassie81's avatar
Cassie81
Contributing Cover User
4 months ago

Thank you Princess, we are still having the issue so if you could assist that would be fantastic. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 months ago

    Hi Cassie81,

     

    Thank you for letting me know.

     

    I've successfully applied a fixed script to the three files you mentioned in your post, and they should now be working correctly without any issues. I kindly request that you log out and then log back in before you proceed with importing items again.

     

    If the issue persists, please don't hesitate to let me know. I'd be more than happy to fix it for you. 

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

    • Cassie81's avatar
      Cassie81
      Contributing Cover User
      4 months ago

      Thank you so much, that has fixed the issue. 

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        4 months ago

        Hi Cassie81,

         

        You're welcome! I'm glad I was able to help you resolve the import error. I appreciate you updating me with the result. I'll now be closing this thread as resolved. Please feel free to start a new post again if you need help in the future.

         

        Cheers,

        Princess