Importing data error 4077

Question

Hi all,I have a problem with exporting and importing data. I exported my iventory to excel so that I could add a price increase to my items. I did everything that the tutorial told me but the prices remain the same.492 records were skipped mostly due to error 4077 which is: "You have sales for this item". I would hope that I have sales for this item so I'm not sure why this error comes up!Please help

leneth_a · Accepted Answer

Hi Blondie3001,&nbsp;&nbsp;Thanks for letting me know. I have arranged to run the script again. Could you please check if it is now working?&nbsp;&nbsp;&nbsp;Please do not hesitate to post again if you need help in the future.&nbsp;&nbsp;Cheers, &nbsp;Leneth

leneth_a · Answer

Hi Blondie3001,&nbsp;&nbsp;Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for expressing your concern. We are sorry that you are having difficulties due to error 4077 "You have sales for this item" and we appreciate your patience during this time.&nbsp;&nbsp;I have checked your account using the email address associated with it, could you please confirm the last 4 digits of your product serial number and the company file ID? This can be found by going to Help &gt;&gt; About MYOB AccountRight.&nbsp;&nbsp;&nbsp;Please tell us how you go and feel free to post again when you need more assistance.&nbsp;&nbsp;If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.&nbsp;&nbsp;Cheers, &nbsp;Leneth

blondie3001 · Answer

The last 4 digits are 3214 and company file ID is 2

leneth_a · Answer

Hi Blondie3001,&nbsp;&nbsp;Thanks for confirming the information.&nbsp;&nbsp;I have arranged to run a script over your company file. If you are using that online company file around the time of this post, we do recommend closing it down and reopening that file before reviewing that item's information.&nbsp;&nbsp;&nbsp;Feel free to post again anytime you require further assistance.&nbsp;&nbsp;If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.&nbsp;&nbsp;Cheers, &nbsp;Leneth

blondie3001 · Answer

Hi Leneth,&nbsp;No the selling price is still the same. I have closed and reopened the company file and nothing has changed.&nbsp;I'm not sure if this is a problem but I did try to export and import again today at 11.43am which was a similar time to myob running the script.

leneth_a · Answer

Hi Blondie3001, &nbsp;&nbsp;Thank you again for raising your concern here in the Community Forum. We are glad that you marked the post as an accepted solution. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it.&nbsp;&nbsp;&nbsp;Cheers, &nbsp;&nbsp;Leneth

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Importing data error 4077

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