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Trish_Lee's avatar
Trish_Lee
Experienced User
5 years ago

The remote server returned an error: (500) Internal Server Error

Hi,   I have installed the MYOB_AccountRight_Setup_2020.2.exe on 2 different Windows 10 PC's today.   There were no errors on installation and the Addon Connector installed automatically and ran ...
The_Doc's avatar
The_Doc
Ultimate Cover User
5 years ago

Hi Trish_Lee 

 

I did a recent upgrade from 2020.2.2 to 2020.3 - downloaded and installed the full PC.exe version (which incorporate the API Connector - as a service) - 

 

The install went fine - no errors - however calls to the API failed even though it was running (Task Maanger) showed it running.

 

I have had this problem before - and have solved it with brute force - I down loaded the speparate APIConnector.msi install program.

 

Run that - it removes any running API installed by the PC version.exe install and it installs a different running version - though I have yet to work this out - but that install gives you a little purple/white chainlink icon in the tray (which the PC Version.exe or the Server version.exe - doesn't).

 

However installing the APIConnector this way has on more than one occasion fixed any API problem.

 

The Doc

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