Forum Discussion
Hi Trish_Lee
I did a recent upgrade from 2020.2.2 to 2020.3 - downloaded and installed the full PC.exe version (which incorporate the API Connector - as a service) -
The install went fine - no errors - however calls to the API failed even though it was running (Task Maanger) showed it running.
I have had this problem before - and have solved it with brute force - I down loaded the speparate APIConnector.msi install program.
Run that - it removes any running API installed by the PC version.exe install and it installs a different running version - though I have yet to work this out - but that install gives you a little purple/white chainlink icon in the tray (which the PC Version.exe or the Server version.exe - doesn't).
However installing the APIConnector this way has on more than one occasion fixed any API problem.
The Doc