Forum Discussion

kimmccoy's avatar
kimmccoy
Member
8 months ago

To MYOB Support, Please look at my issue. It is very urgent

I have an issue logged in your API support. #45329 This is stopping us invoicing our customers and paying employees. It is costing thousands per day. Please address urgently!

 

Would be good if you had a phone number and maybe more support people ;)

2 Replies

  • markbart's avatar
    markbart
    Member
    3 months ago

    Seriously no telephone number for customer support that is very poor. ive looked everywhere and cannot find one. i logged an issue that has stopped us trading 2 days ago not a squeak from anyone. Maybe its time to move to Xero? 

  • Stuart_W's avatar
    Stuart_W
    MYOB Staff
    8 months ago

    Hi Kim,

    Thanks for getting in touch. I can see your ticket has been assigned in our system, and someone will get back to your shortly.

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