Forum Discussion

frank3's avatar
frank3
Experienced Cover User
6 months ago
Solved

where is support?

I changed my email address as per the instructions, now when attempting to login to myob I get this message - however there is no apparent way to contact support, only this crowdsupport forum.

 

 

  • Doreen_P's avatar
    Doreen_P
    6 months ago

    Hey frank3,

     

    Thanks for tackling the email update and sticking it out through the login trouble. Since you still can't log in, our team's ready to help over. You can reach them on Live Chat via our virtual assistant, MOCA.

     

    Cheers,

    Doreen

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 months ago

    Hey frank3,

     

    Thanks for tackling the email update and sticking it out through the login trouble. Since you still can't log in, our team's ready to help over. You can reach them on Live Chat via our virtual assistant, MOCA.

     

    Cheers,

    Doreen

  • frank3's avatar
    frank3
    Experienced Cover User
    6 months ago

    thankyou - it does take some finding. One of the problems with accessing support while not logged in is the requirement for my serial number, which is easily visible when logged in...

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