Forum Discussion

6 years ago

Unable to connect to Online via CompanyFileService

My application that has been running for over a year has all of a sudden stopped working. When I debug it, it seems that the CompanyFileService either isn't creating a WebRequestFactory correctly, is...

Triboss
6 years ago
Make sure you have upated the SDK and/or using a "secure" connection method.
See here for details:
https://community.myob.com/t5/MYOB-API-questions-and-answers/TLS-Security-Changes-Issues-connecting-to-MYOB-API-s/td-p/560405

Jacob_S

Former Staff

Hi AndrewBauer

Thanks for reaching out. Last week we made some security changes to our API meaning we will no longer accept connections using the TLS1.0 security protocol. As Triboss has said, you will need to update the SDK and ensure your integration is using TLS1.1 or greater.

Here is a link to our blog post which has more information on this - http://myobapi.tumblr.com/post/177017431449/tls10-no-longer-supported

Thanks,
Jacob
MYOB API Team

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