Forum Discussion

Jass89's avatar
Jass89
Contributing User
6 years ago

Bank Feeds - Unable to Connect Still!

Hi, 

 

Still getting the "Unable to Connect" when I try to Get Bank Feeds? Please can you fix this asap as its been nearly a week with this problem happening on and off.

 

Thank you

Jasmine

  • SharonSL's avatar
    SharonSL
    6 years ago

    Hi Theresa,

     

    I just tried that now, didn't work.

  • Theresa_D's avatar
    Theresa_D
    Former Staff
    6 years ago

    Hi Jass89 

     

    Are you still unable to get bank feeds? There might be a bit of a backlog but this was resolved a few hours ago. Please log out and log back in to see if you can receive them now. Please subscribe to Bank Feeds: Unable to Connect 15/10/2019 to be updated throughout the day if there is a change. 

     

    Let me know if there are still issues. Sorry for the inconvenience and delay with this. 

    • SharonSL's avatar
      SharonSL
      Trusted Cover User
      6 years ago

      I haven't gotten my feeds for yesterdays transactions yet either :( :( :(

      • Theresa_D's avatar
        Theresa_D
        Former Staff
        6 years ago

        Hi SharonSL 

         

        Did you try logging out/in as mentioned above? There is a backlog at the moment but bank feeds should be working again. 

         

        Let me know how you go with this. 

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