Forum Discussion

Jass89's avatar
Jass89
Contributing User
6 years ago

Bank Feeds - Unable to Connect Still!

Hi,    Still getting the "Unable to Connect" when I try to Get Bank Feeds? Please can you fix this asap as its been nearly a week with this problem happening on and off.   Thank you Jasmine
  • SharonSL's avatar
    SharonSL
    6 years ago

    Hi Theresa,

     

    I just tried that now, didn't work.

Theresa_D's avatar
Theresa_D
Former Staff
6 years ago

Hi Jass89 

 

Are you still unable to get bank feeds? There might be a bit of a backlog but this was resolved a few hours ago. Please log out and log back in to see if you can receive them now. Please subscribe to Bank Feeds: Unable to Connect 15/10/2019 to be updated throughout the day if there is a change. 

 

Let me know if there are still issues. Sorry for the inconvenience and delay with this. 

  • SharonSL's avatar
    SharonSL
    Trusted Cover User
    6 years ago

    I haven't gotten my feeds for yesterdays transactions yet either :( :( :(

    • Theresa_D's avatar
      Theresa_D
      Former Staff
      6 years ago

      Hi SharonSL 

       

      Did you try logging out/in as mentioned above? There is a backlog at the moment but bank feeds should be working again. 

       

      Let me know how you go with this. 

      • SharonSL's avatar
        SharonSL
        Trusted Cover User
        6 years ago

        Hi Theresa,

         

        I just tried that now, didn't work.

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