What is the wait time on developer program application?

What is the current wait time for a developer account? 

MYOB website says it can be turn around within a day. The email confirmation I got says up to 5 business days. 

My application has been pending for almost 2 weeks. I tried to follow up by replying to the email but no response. 

It seems like there are no other way to contact the team to get an update. Does anyone have any success with this? 

In case anyone here can help internally, my ticket number is 49966.