AO Classic Freezing in Windows 11
Hello, all. I have an accountant client who is experiencing freezes when they are using AO Classic on Windows 11. They're getting the following error in the Event Viewer: Failed to get Integrati...
Forum Discussion
Hi, ITWorx_NZ,
Yes, AO Classic does not have any SQL integration, so this sounds like an SQL connectivity issue related to Accountant's Office.
If you are your client's IT provider, please work through these support articles:
- Error: “A network-related or instance-specific error occurred while establishing a connection to SQL Server”
https://practice-support.myob.com/supps/error-a-network-related-or-instance-specific-err-1 - Configuring your Firewall or Proxy for MYOB AE/AO
https://practice-support.myob.com/supps/configuring-your-firewall-or-proxy-for-myob-ae-ao - Checking the Data Source Connection via ODBC (to test the connection from the affected workstation)
https://practice-support.myob.com/supps/checking-the-data-source-connection-via-odbc
If you're still having issues after checking the above, please raise a support case with our practice team, and we will be happy to investigate further.
Thanks,
Scott
Client Accounting
