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Stephen_Batley's avatar
Stephen_Batley
Partner
8 days ago

Display screen

I am in Business Lite (in Bank rec screen) and I have lost the vertical menu, the print size is now oversize. How can I reset to original settings. I must have done something, but I don't know what.

 

  • Stephen_Batley's avatar
    Stephen_Batley
    6 days ago

    Hi Adrian

     

    Thank you for your reply.

     

    Display settings on my laptop haven't changed, as this is only happening in MYOB.

     

    The only way I can see my vertical menu is via the 3 horizontal lines to the left of "myob" word at the top left hand corner of my screen.

     

    It is making very difficult to work.

     

    Steve B

3 Replies

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  • Stephen_Batley's avatar
    Stephen_Batley
    Partner
    6 days ago

    Hi Adrian

     

    Thank you for your reply.

     

    Display settings on my laptop haven't changed, as this is only happening in MYOB.

     

    The only way I can see my vertical menu is via the 3 horizontal lines to the left of "myob" word at the top left hand corner of my screen.

     

    It is making very difficult to work.

     

    Steve B

  • SupportNoteGuy's avatar
    SupportNoteGuy
    MYOB Staff
    6 days ago

    Hi Stephen_Batley - thanks for your question. This seems very odd! It sounds like the display settings on your computer have changed. Also, make sure the vertical menu hasn't accidentally been collapsed - you can click the arrow button shown here to expand and collapse the menu.

     

    If the problem continues, reach out to MOCA, MYOB's virtual assistant, at myob.com/support for deeper assistance. If MOCA can't resolve the issue, the live chat team is available to provide further help.

     

    Adrian