Hi Jemar_C
thank you for your reply. As I stated above, its happening to our own emails and yes, we have it added, they are not going to spam. I have checked myob sent emails and they have the little astrix mark beside them to say they were not sent. So they aren't in our junk folders if they were not sent. These include when customers make payments of their invoices, and the receipt gets emailed to us to let us know they paid. These are also not being sent (error)
This is only a new thing that has only just started happening. any help would be greatly appreciated.