GST report not including GST on sales invoice received

Hi MYOB Community,

 

I have a client who is registered for GST on a cash basis. We reconcile the balance sheet (accruals) with the GST report when preparing every BAS. This is a non-negotiable at our firm.

 

I've pinpointed an issue whereby the GST charged on freight included on the customer invoice is showing in the GST control account on the balance sheet. However, the GST report (cash basis) shows the payment received without any GST. The freight charge was $695 inc GST. 

 

I haven't seen this before. The invoice was for an export sale yet the client charged the customer GST on the freight component only. I am not sure why.

 

Putting that aside, has anyone had a similar issue recently? Rather than ring MYOB to 'tweak' the file, I thought I'd ask the community first. If they cannot resolve the difference, I'll record a journal entry so the $64 GST amount appears in the GST subledger report. I'd make sure the $64 is not duplicated in the GST liability GL report.

 

Thanks in advance.

Jane